Orders

Placed, Confirmed, On the way, Delivered. Upload proof of payment, or cancel while it is still early.

Where
StoreOrders
One order with its progress strip and the proof-of-payment form.
One order with its progress strip and the proof-of-payment form.
One order with its progress strip and the proof-of-payment form.
PartWhat it does
Order rowNumber, status, date, items, total; opens the order
Status badgePlaced · Confirmed · On the way · Delivered · Returned · Cancelled
Progress stripPlaced → Confirmed → On the way → Delivered, and the line that says whether it counts yet
Send us your proof of paymentFor GCash and bank transfer: Reference number, a Screenshot or deposit slip (up to 5MB), then Send proof of payment
Proof of payment cardEach upload with confirmed, or waiting for us to confirm; View opens the file
Cancel this orderOnly while Placed or Confirmed. No second confirmation, so be sure

Ask the assistant

Answers from this guide, in plain English. Usually under a minute.

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