HMO claims

What Maxicare, Medicard and the rest still owe, by age, and the buttons to move each claim along.

Where
MoreHMO claims

Money an HMO owes is invisible unless the claim is filed in the system. This screen is the chasing list.

The ageing card and the claims list.
The ageing card and the claims list.
The ageing card and the claims list.
PartWhat it does
Ageing cardOutstanding total, then 0-30 days · 31-60 days · 61-90 days · 90+ days · Not submitted. The old buckets turn red
A claim rowPatient, status (draft, submitted, approved, partial, paid, denied), HMO, LOA, bill number, how many days old
ApprovedThe HMO has agreed the amount
Mark paidThe money arrived; the bill's HMO share is settled
DeniedThe HMO refused; the amount goes back onto the patient's balance
AccreditationsThe HMOs this clinic works with; pick one and tap Add to add another

Ask the assistant

Answers from this guide, in plain English. Usually under a minute.

It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.