J.A.H Clinic AIHelp centre
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Patient arrives, or doesn't

Arrived when they walk in, Seat patient when the dentist is ready, No-show after a call goes unanswered.

Who
Front desk
When
Each appointment
Where
Schedule
  1. 1
    Schedule

    Patient walks in: on their row tap Arrived. The dentist sees them as waiting.

    schedule
    schedule
  2. 2

    Anything to update? New allergy, new mobile, new HMO card: do it on the patient record now, before treatment.

  3. 3

    When the dentist is ready, tap Seat patient. The visit screen opens. See Treat the patient.

  4. 4

    15 minutes past the time and no word? Tap Call. No answer: tap No-show. It counts on their record and on No-shows. Turned up later? Tap Undo.

  5. 5
    Patientsa patient

    Walk-in with no booking: open the patient (or register them) and tap Start a visit now at the bottom of the record.

Ask the assistant

Answers from this guide, in plain English. Usually under a minute.

It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.