Open the day

Know who is coming, who wrote overnight, and what is about to run out, before the first patient walks in.

Who
Front desk
When
First 5 minutes of every morning
Takes
5 minutes
Where
Home
  1. 1
    Home

    Read Today's schedule on Home. Count the rows; note who still shows Pending.

    home
    home
  2. 2
    Schedule

    Confirm every Pending patient by phone or Messenger. Tap the row to open the patient and their mobile, then on Schedule tap Confirm.

    Automatic SMS reminders are not switched on yet. This call is the reminder.

  3. 3
    Messages

    Open Messages and reply to anything unread. Book anyone asking for a slot.

  4. 4
    Schedule

    Look for online bookings that arrived overnight (rows marked online, still Pending). See Online bookings.

  5. 5
    Home

    Read the red Low stock banner on Home. If it shows, tell whoever orders, or tap Reorder yourself.

Ask the assistant

Answers from this guide, in plain English. Usually under a minute.

It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.