J.A.H Clinic AIHelp centre
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The senior or PWD discount did not apply

The box on the patient record is not ticked, or the ID number is missing.

  1. 1
    Patientsa patientEdit

    Open the patient, tap Edit, tick Senior citizen or Person with disability (PWD), type the ID number, tap Save changes.

    patient-new
    patient-new
  2. 2

    A bill already made without it: void it and create it again from the visit; the discount now applies.

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Answers from this guide, in plain English. Usually under a minute.

It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.