J.A.H Clinic AIHelp centre
Open the app

The cash drawer does not match

A payment recorded as cash that was really GCash, or the reverse, is the usual cause.

  1. 1
    Billing

    On Billing read Today by method: Cash, GCash, Card, Bank, Cheque, HMO.

    billing
    billing
  2. 2

    Open each of today's bills under Recent bills and check the How on each payment.

  3. 3

    A wrong method cannot be edited: void the bill, re-create it from the visit, record the payment with the right method. Tell the owner the same day.

Ask the assistant

Answers from this guide, in plain English. Usually under a minute.

It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.