The help assistant says it is away
The computer that answers is asleep or offline. Search still works, and the answer arrives when it wakes.
The assistant on this site answers from a computer at J.A.H that reads the questions every few seconds. When that computer is asleep, the box says so. Use the search at the top, or leave your question: it is answered when the computer is back and the answer appears the next time you open this page on the same phone.
Ask the assistant
Answers from this guide, in plain English. Usually under a minute.It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.