A patient's journey through the screens
Book, confirm, arrive, seat, treat, bill, pay, recall. Eight taps across three screens.
Book (Pending) → Confirm (Confirmed) → Arrived → Seat (In chair) → Treat (visit screen) → Bill → Pay (receipt) → Done, then a Recall six months later.
Every appointment carries a status, and the status decides which buttons the row on Schedule shows. A new booking is Pending. The front desk calls and taps Confirm. When the patient walks in, Arrived. When the dentist is ready, Seat patient opens the visit screen, where the dentist records each procedure as it is done.
From the visit, one tap creates the bill. The front desk takes the payment and the official receipt is numbered on its own. Finish visit marks the appointment Done. Six months later the patient appears on Recalls, and the loop starts again with a call.
| Status | Means | Buttons on the row |
|---|---|---|
| Pending | Booked, not yet confirmed with the patient | Confirm · Arrived · No-show · Cancel · Move · Call |
| Confirmed | The patient said yes | Arrived · No-show · Cancel · Move · Call |
| Arrived | In the waiting area | Seat patient · Call |
| In chair | Being treated; the visit is open | Open visit · Call |
| Done | Visit finished | none |
| No-show | Did not come; counts on their record | Undo |
| Cancelled | Slot freed | Restore |
Ask the assistant
Answers from this guide, in plain English. Usually under a minute.It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.