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Where the money goes

Visit to bill to payment or HMO claim to receipt, with the senior discount applied on its own.

Visitwork recordedBillCreate the bill1 tapSenior / PWD?discount applied itselfPatient payscash · GCash · card · bank · chequeHMO claimFile the claim, LOA numberOfficial receipt, numberedSubmitted → Approved → Paid. Denied? Back to the patient.Wrong bill? Never delete.Void it with a reason, then create a fresh one from the visit.BIR needs the receipt series unbroken.Finished a visit without a bill? It waits under “Work done, not yet billed” on Billing.

Visit → Bill (one tap) → senior/PWD discount applied itself → Patient pays (cash, GCash, card, bank, cheque) → numbered official receipt; or HMO claim (LOA) → Submitted → Approved → Paid, denied goes back to the patient. Wrong bill: void, never delete.

The bill is built from what the dentist recorded on the visit, so nothing is typed twice. If the patient is flagged senior or PWD on their record, the discount and the VAT treatment are applied before anyone sees the total, and the ID number prints on the receipt.

A payment can be full or partial, by cash, GCash, card, bank transfer or cheque. Each payment issues an official receipt in sequence. For an HMO patient, Bill an HMO for this moves the covered share off the patient's balance and onto the HMO claims list, where it is chased until paid.

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Answers from this guide, in plain English. Usually under a minute.

It only knows what is in this guide and never sees patient records. Not answered? Search or message the J.A.H team.